These class actions alleged that Tschetter’s practice of communicating to tenants that late fees and/or attorney fees had to be paid in addition to rent to resolve a pending eviction violated the Fair Debt Collection Practices Act. Both cases were ultimately resolved through a confidential settlement with the individual tenants. These cases benefited more than just Ms. Franklin and Ms. Segura, however. Tschetter stopped its blanket practice of including late fees and attorney fees in its standard “Demand for Rent or Possession” form after these suits were filed, which in turn has benefitted the thousands of tenants Tschetter initiates evictions against every year in the state.